|not my iphone ... yet|
Existentially speaking I am not a Mac, I'm a PC. I'm what some might call a power user. I build my own computers, I tweak settings, I like knowing what's going on and how to fix it. Apple doesn't want you to have to think about any of these things and they make you pay for the privilege. As my first smartphone, the iPhone was the right choice at the time, but the Android OS and phones have come a long way since then; enter the Samsung Galaxy S2. For all intents and purposes this phone took Europe by storm this past spring. If there was a phone that could rival Apple's best efforts, this was it. There was only one problem, no one knew when it was coming to the US. Regardless, I knew this was the phone I wanted to upgrade to and I was willing to wait. Rumor-filled months passed and the Galaxy S2 was always just around the corner until finally in September it launched for Sprint, with the AT&T released rumored to be right around the corner. A couple weeks later a date was finally announced: October 2nd. If my iPhone could sweat, it would have been drenched, its days were numbered.
The morning of October 2nd comes and I head over to the AT&T store when they open at noon. Immediately I ask about the Galaxy S2.
"The Galaxy S2 isn't available in the South region yet. We don't expect it to be available till the end of the quarter."
The end of the quarter? Really? The quarter that just started? I realize that large swaths of the South might not be what us New England ex-pats might consider to be tech savvy and thus not as interested in an iPhone killing smartphone, but can't we at least make an exception for Austin, the Northeast of the deep south?
The answer (by the way) is apparently no, but you can order the Galaxy S2 online. Given the alternative of waiting until the end of the quarter, waiting for shipping on an online order doesn't seem so bad. Let me just fire up the old PC here and see what we can see. Oh well this looks easy, there's a link to upgrade my phone. Oh and the S2 is one of the options, perfect.
Type type ... Click click
What's that? You need my work email in order to carry over my discount? No problem.
Type type ... Click click
Wait ... the next step is to click on the link in the email you sent me and verify the address? The email you sent to my work address? The work address I won't be able to check until I go in to work tomorrow? Well then ...
So now I can't complete the order for my new phone until tomorrow and I still don't know how long it will take to get here once I do. Whatever it is, it will be quicker than THE END OF THE QUARTER! I just can't win. Curse you Steve Jobs, you've won again! Seriously though, this whole experience with the Galaxy S2 launching in the US has been absurd and I guarantee you that when the iPhone 5 is released, they won't be telling people "The iPhone 5 isn't available in the South region yet." There's a lesson here:
AT&T hates you if you're not Apple. And Apple sucks, except when they don't. And the South ... you're on notice ...